UpscaleAI End-User License Agreement

Terms of Use
& License Agreement

Last Updated: April 16, 2025 Sparkling Design and Infotech (P) Ltd Thiruvananthapuram, Kerala, India
Please read this agreement carefully before downloading, installing, or using UpscaleAI. By doing so, you expressly consent to this Agreement and our Privacy Policy. If you do not agree, do not download, install, or use the Software.
Contents
  1. 01 Parties
  2. 02 License Grant
  3. 03 User Consent
  4. 04 Subscription Terms
  5. 05 Intellectual Property
  6. 06 User Content & Image Processing
  7. 07 Disclaimer of Warranties
  8. 08 Limitation of Liability
  9. 09 Indemnification
  10. 10 Termination
  11. 11 Updates and Changes
  12. 12 Third-Party Services
  13. 13 Apple App Store Terms
  14. 14 Governing Law
  15. 15 Severability
  16. 16 Entire Agreement
  17. 17 Contact
§ 01

Parties

This End-User License Agreement ("Agreement" or "EULA") is a legally binding contract between you ("User," "you," or "your") and Sparkling Design and Infotech (P) Ltd, a company registered in India at 215, Technopark Trivandrum, Nila Building, Technopark Campus, Thiruvananthapuram, Kerala 695581, India ("Company," "we," "us," or "our"), for the use of the UpscaleAI mobile application ("App" or "Software").

§ 02

License Grant

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on Apple-branded devices that you own or control, solely for your personal, non-commercial use, and as permitted by the App Store Terms of Service.

You may not:

§ 03

User Consent

3.1 — Consent to Use the App

By downloading, installing, or using UpscaleAI, you expressly consent to:

3.2 — Image Processing Consent

When you submit an image for upscaling, you explicitly consent to and acknowledge:

3.3 — Advertising Consent

If you are a non-premium user, by using the App you consent to:

You may opt out of personalised advertising at any time via Settings › Privacy & Security › Tracking.

3.4 — Analytics and Crash Reporting Consent

By using the App, you consent to the collection of anonymous usage analytics and crash reports via Firebase (Google LLC). This data is used solely to improve the App's performance and stability. No personally identifiable information is included in analytics events.

3.5 — Push Notification Consent

We will request your permission before sending push notifications. You may grant or deny this permission when prompted by iOS and may change your preference at any time in Settings › Notifications.

3.6 — Withdrawing Consent

You may withdraw your consent at any time by:

Note that withdrawing consent may limit or prevent the functionality of the App.

§ 04

Subscription Terms

4.1 — Available Plans

UpscaleAI currently offers the following purchase option:

Plan
Monthly Subscription
Billing
Billed monthly, auto-renewing
Includes
Ad-free experience, full upscaling capabilities, all premium features
Pricing
Displayed in App and App Store at time of purchase; may vary by region

4.2 — Legacy Lifetime Access

Users who previously purchased a Lifetime Access plan prior to its discontinuation retain their lifetime premium access. The Lifetime Access plan is no longer available for new purchase. Existing lifetime access holders retain their premium benefits for the lifetime of the App and are not affected by any subscription changes.

4.3 — Billing and Auto-Renewal

Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew each month unless auto-renewal is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the then-current price.

4.4 — Free Trials

We may offer free trial periods from time to time. If offered, you will not be charged during the trial period. Your subscription will automatically begin and payment will be charged at the end of the trial unless you cancel at least 24 hours before it ends. Any unused portion of a free trial will be forfeited upon purchase of a subscription.

4.5 — Cancellation

You may cancel your Monthly Subscription at any time through Settings › Apple ID › Subscriptions. Cancellation takes effect at the end of the current billing period, and you retain premium access until then.

4.6 — Price Changes

We reserve the right to change subscription prices with advance notice. Continued subscription after a price change constitutes acceptance of the new price.

4.7 — Refunds

All purchases are final and non-refundable except as required by applicable law or Apple's refund policies. Refund requests must be directed to Apple through the App Store. We do not process refunds directly.

§ 05

Intellectual Property

The App and all content, features, and functionality — including software, text, graphics, algorithms, and design — are owned by Sparkling Design and Infotech (P) Ltd and are protected by Indian and international intellectual property laws. Your use of the App does not grant you any ownership rights.

§ 06

User Content & Image Processing

When you use UpscaleAI to process images, you represent, warrant, and agree that:

We expressly disclaim all liability arising from your image content.

§ 07

Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY PARTICULAR UPSCALING QUALITY OR RESULT WILL BE ACHIEVED.
§ 08

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPARKLING DESIGN AND INFOTECH (P) LTD AND ITS DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION.

OUR TOTAL AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRIOR TO THE CLAIM, OR (B) ONE THOUSAND INDIAN RUPEES (INR 1,000).

Some jurisdictions do not allow these limitations. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

§ 09

Indemnification

You agree to indemnify and hold harmless Sparkling Design and Infotech (P) Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of:

§ 10

Termination

Your rights under this Agreement will terminate automatically if you fail to comply with its terms. Upon termination:

We reserve the right to suspend or terminate your access at any time for any reason.

§ 11

Updates and Changes

We may modify, update, or discontinue the App at any time. We may amend this Agreement with notice through the App. Your continued use constitutes acceptance of any revised Agreement.

§ 12

Third-Party Services

The App integrates the following third-party services:

Firebase (Google)
Authentication, analytics, crash reporting — firebase.google.com/terms
Google AdMob
Advertising for non-premium users — policies.google.com/technologies/ads
Apple StoreKit
Payment processing and subscriptions — apple.com/legal/internet-services/itunes

We are not responsible for the practices or privacy policies of third-party services.

§ 13

Apple App Store Terms

This Agreement is between you and Sparkling Design and Infotech (P) Ltd only, not with Apple Inc. Apple has no obligation to provide maintenance or support for the App. Apple is a third-party beneficiary of this Agreement with the right to enforce it against you.

§ 14

Governing Law & Dispute Resolution

This Agreement is governed by the laws of India. The courts of Thiruvananthapuram, Kerala, India shall have exclusive jurisdiction.

Disputes shall first be attempted to be resolved by good-faith negotiation for 30 days, then by arbitration under the Arbitration and Conciliation Act, 1996 of India.

§ 15

Severability

If any provision is found unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will remain in full force.

§ 16

Entire Agreement

This Agreement and our Privacy Policy constitute the entire agreement between you and Sparkling Design and Infotech (P) Ltd regarding the App.

§ 17

Contact

For questions about this Agreement:

Sparkling Design and Infotech (P) Ltd

support@sparklingapps.com
215, Technopark Trivandrum, Nila Building
Technopark Campus
Thiruvananthapuram, Kerala 695581
India